Verizon Carrier Switch and Verizon Cloud


This story begins with a cell phone service change for someone close to me that lead to a lot of headache, heartache and just overall a bad experience as a customer.

What happened, well, after numerous not so great experiences with Verizon (retail store personnel, phone support, warranties, and the list goes on), a change of carrier was in the works… When a new carrier was decided on, the switch was made. Everything was great, until… “Wait, where are all of my really old pictures?”

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